Product ops

Product Manager (AI Safety Frameworks) - TikTok Safety Product (San Jose)

Location
:

San Jose

Employment Type
:

Regular

Job Code
:

A08405A

Responsibilities

About the Team
The Safety Product (or Platform Responsibility) team is at the forefront of building and optimizing content safety systems. With a focus on optimizing and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.

Responsibilities

Lead the design and execution of AI-driven safety frameworks that translate policy and risk requirements into scalable product solutions;
Drive complex projects independently, define the roadmap for AI-based safety products, set measurable success metrics, and ensure continuous iteration and improvement;
Collaborate with cross-functional partners (ML engineers, data scientists, policy experts, operations) to develop structured, interpretable, and automated systems that strengthen platform safety and governance;
Apply data analysis, natural language processing, and large-scale machine learning methodologies to identify risky content (e.g., violence, fraud, abuse) and design product strategies to mitigate harm;
Establish workflows to analyze, prioritize, and validate AI-based governance solutions across global markets.

Qualifications

Minimum Qualifications

3+ years of product management experience in consumer-facing mobile/web companies, ideally in AI/ML or Trust & Safety domains;
Hands-on experience working with AI/ML systems or NLP technologies, and ability to translate model capabilities into product solutions;
Proven track record of delivering impactful products and/or process improvements that enhance safety, governance, or user experience;
Strong data analysis skills, with the ability to evaluate AI/ML model quality, interpret trade-offs, and guide iteration;
Excellent communication and project management skills, capable of influencing and aligning cross-functional stakeholders.

Preferred Qualifications

Prior experience in Trust & Safety, safety-by-design, or risk/governance products;
Familiarity with online safety regulations, AI policy trends, and emerging governance practices in the tech industry;
Experience managing products with safety-related metrics (e.g., precision/recall, error trade-offs, governance impact);
Experience with human-in-the-loop and machine moderation systems for reducing harmful content;

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $149040 - $311600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

https://tinyurl.com/RA-request

TikTok

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